Tuesday, May 13, 2025
I used our third and final coin counter. The first has to be force fed the quarters while the second will not power on. Quarters were now going through the third one just fine. When I finished the bag of $1000 in quarters, I noticed that the quarters were well above the fill line. I put 12 quarters... Sign in to see full entry.
Sunday, May 11, 2025
When We Get the Most Calls
The busiest times of the month when it comes to receiving phone calls are around the 1 st and 15 th of each month. Those are the days that Location B's car wash club payments are made. The calls we receive center around credit card updates and cancellations. Recommended Reading Answering the Phone... Sign in to see full entry.
Friday, May 9, 2025
Dave's Gone Again
When I walked into Location A, Bruce said casually, “That’s something about Dave.” Dave works for Jason Abner—or at least, he used to. Jason fired him back in November after a relapse. A few weeks later, Dave returned post-rehab and had been doing well. I had a feeling Bruce was about to tell me... Sign in to see full entry.
Wednesday, May 7, 2025
Moratoriums
There has long been a car wash construction boom. The express-exterior car wash model is finding itself being built seemingly everywhere. All booms come to an end. There will come a point when it will not be feasible to construct more car washes. What I am thinking is that the boom might end not... Sign in to see full entry.
Tuesday, May 6, 2025
LPR Down
Location A's tunnel uses a License Plate Reader to put members through. A big storm on Saturday knocked out the LPR. Our plan is to hook up the LPR later in the week or early in the next week. In the meantime, we are manually inputting the license plates and having customers sign a rewash form that... Sign in to see full entry.