Monday, May 25, 2015
When car washes are built, the preference is to set up the building to where passing motorists can see the front of the building, where the equipment room and self-service bays are. There are two reasons for why that is the case. First, it is a good visual for passing motorists (potential customers)... Sign in to see full entry.
Sunday, May 24, 2015
Starting a Bank?
The Big Bank did not make a great first impression when it took over the Old Bank in September 2007. The Old Bank was great at understanding the needs of its customer base. If a problem occurred, it was very easy to find the right person to talk to. The Big Bank, however, did not understand the... Sign in to see full entry.
Saturday, May 23, 2015
Vacationing Dad
Dad left for his Myrtle Beach vacation on Wednesday night. He will return to work on Monday, June 1st. So yours truly is running the show right now. Compared to last month's hip replacement, during which I also ran the show, this vacation thus far has been way easier. First, there have been less... Sign in to see full entry.
Thursday, May 21, 2015
Money Stories
At the car washes, I am the one who does most of the emptying out and counting of money. I have been counting the car wash money reguarily for the decade. As one can imagine, I have accumulated some money stories. Back in 2008, I received a bill from Location Y that had the N-word written on it. To... Sign in to see full entry.
Monday, May 18, 2015
The Car Wash Cellphone
Dad has a cellphone for customers to call him with problems and complaints. The number is posted at each of his car washes and at the car wash he manages for Henry Barrett. The car washes are not always attended, and the phone is how Dad can find out if there are problems if no employee or he is on... Sign in to see full entry.