The Car Wash Life

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Thursday, May 21, 2020

A Change in Hours

In the late 1990s, Uncle Willy was fired from his job as a truck dispatcher. The industry was undergoing a major technological change in the form of computers. Truck dispatchers were expected to learn the computer system. Uncle Willy refused. The old way was great for him. Unwilling to adapt to the... Sign in to see full entry.

Tuesday, May 19, 2020

Getting to Know Uncle Willy

I got to know Uncle Willy a bit in the mid 1990s. I would come up to hang out and work on Friday evenings at Location A. He worked a fair amount of those. I started noticing some things about Uncle Willy. The first was that he was difficult to understand. The second was that he only had a handful of... Sign in to see full entry.

Monday, May 18, 2020

The Timing of Calls

I can't say there is a particular time during the workday when we are going to get phone calls from customers. The timing of calls varies. If there is a mechanical problem, we can get a flood of calls. On the first, eighth, fifteenth and 22nd of each month, we can get a lot of calls because those... Sign in to see full entry.

Saturday, May 16, 2020

UPS > FedEx

Location B is the place we use to get our car wash deliveries, for there is always someone there from eight a.m. to seven p.m. UPS is way better at delivering our packages than FedEx is. Whoever is attending the car wash may be in the office or out and about anywhere on the property. Whoever our UPS... Sign in to see full entry.

Thursday, May 14, 2020

The Firing of a Cousin

Dad had to fire Uncle Willy in the early 1990s. When Dad acquired Location A in 1988, he brought Uncle Willy with him to work there as well. Uncle Willy had lied Z with its mostly sub-50 car days. A slow day at Location A was 100 cars. Uncle Willy didn't like having to scrub all those cars to go... Sign in to see full entry.

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