Saturday, April 23, 2022
Water quality is often an overlooked part of the business. You can have your chemical combination humming along. Then something causes the water quality to change That means having to figure it out all over again. That means adjusting the chemicals or going with different ones. More often than not,... Sign in to see full entry.
Friday, April 22, 2022
The Systems
We use two different car wash club payment processors. Location B and D (the latter of which signed up before May 2018) use a different system than Location C and those who signed up at Location D May 2018 onward. Both have benefits. The B system as I'll call it allows for people to have their... Sign in to see full entry.
Thursday, April 21, 2022
Rex BS
I wrote about former Location B car wash club customer Rex back in October 2017. Here's the short form. Rex took his garbage-filled pickup truck through one of the touch-frees. The blower blew garbage everywhere. Robbie told him not to do that again. Rex got all mad, cancelled his membership and... Sign in to see full entry.
Tuesday, April 19, 2022
Ray Westry
Summer 2020. I received a call from a car wash club customer named Ray Westry. Ray said the machine didn't clean his vehicle properly. I offered him a code that he could use later in the day when it was fixed. He took it. I called and told Dad we had a problem. Dad asked me if it was Ray Westry.... Sign in to see full entry.
Saturday, April 16, 2022
Emissions
Every year or two, Maryland gas powered vehicles have to get an emissions inspection. I'm fortunate in that Location B, where I mostly work out of, is near an emissions station. It's an easy errand to make. I also take my mother's SUV and Ann's, the latter of whom really hates going there. Then... Sign in to see full entry.