The Car Wash Life

Saturday, December 8, 2018

The Talk with Ann

Dad did talk to Ann about her attitude as it related to Tuesday evening's negative reaction to a customer I was on the phone with. She did sound receptive to Dad's words. How that resonates in the long-term is something we will keep tabs on. Ed Collins came in to get paid for a job he did for Dad.... Sign in to see full entry.

Tuesday, December 4, 2018

Ann with Attitude

Yesterday. "No," Anne ferociously yelled. "Ann, stop," Mom said. I was furious at Ann. I was at she and Mom's house on a call with a Location B customer. He wanted a Car Wash Club membership but was unwilling to put the RFID sticker on his windshield. I kept explaining to him we couldn't do that. He... Sign in to see full entry.

Monday, December 3, 2018

He'll Be Glad When the Year Ends

The other day, Dad said to me, "Man, I'll be glad when this year is over." From a business perspective, it hasn't been a good year, not with all of the rain we've received since late July. The good news is that we have a Car Wash Club, unlike back in the day, which does make these lean times easier... Sign in to see full entry.

Sunday, December 2, 2018

Short of 30

The realization hit me the other day. When Dad closed Location D's convenience store back in May, it marked Dad being two months short of reaching his 30th year in the gasoline business. He acquired Location A, with its gas station, in July 1988. Even though, Location A became a rental on October 1,... Sign in to see full entry.

Saturday, December 1, 2018

Across from C

Royal Farms owns land across the street from Location C. The plan is to build a Royal Farms. That would be great for C. Royal Farms locations attract lot of people. That would put a lot of eyeballs on C, causing many customers to go, "I just go gas and/or whatever convenience store item I got." I... Sign in to see full entry.

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