The Car Wash Life

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Sunday, June 23, 2019

What Not to Say - "Calm Down"

Dealing with irate and upset customers is a part of business. We all would love to be perfect so that upset and irate customers wouldn't occur. However, machines and people are not perfect, so things are going to happen. I believe the worst thing any of us employees can say to an irate and upset... Sign in to see full entry.

Saturday, June 22, 2019

I Need Some Blue

We've been getting a lot of storms this week. So far, we've gotten by my count seven. When I have woken up and gone outside, the ground is still wet from the storm before. Even when not storming, ominous clouds have been hanging over. Yup. The car washes have been slow this week. Hopefully, this... Sign in to see full entry.

Wednesday, June 19, 2019

Where I Want the Next Location

If Dad would ever expand, I would love for him to have a car wash near where I live. Depending on the existing locations he has, I live anywhere from 25 minutes to 45 minutes away. It's not so much the convenience of having a car wash close by to me; it is the market it would be in. The closest... Sign in to see full entry.

Tuesday, June 18, 2019

Catching Up

"How old are you now?" 85-year-old Cousin Vince asked me when I returned to work after a nice birthday vacation. "34," I said. Then, simultaneously, I said to him, "I'm catching up to you," while he said, "You're catching up to me." We're related. Recommended Reading The 70 Club... Sign in to see full entry.

Sunday, June 16, 2019

An Eternity Away

Tomorrow, I return to work after a nice vacation. It feels like I have been away from work for an eternity. The feeling is nothing new. Any time I'm away from work for two days or more, be it vacation, weather or sickness, I feel like I have been away from work. When it comes to vacations and... Sign in to see full entry.

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