Five (5) lessons about the way we treat people 1 - First Important Lesson - Cleaning Lady. During my second month of college, our professor gave us a pop quiz. I was always a conscientious student and had breezed through the questions, until that is, I read the last one: "What is the first name of the woman, who cleans our school?" Surely this was some kind of joke. I had seen the cleaning woman several times. She was tall, dark-haired and in her 50's, but how would I know her name? I handed in... Sign in to see full entry.