Saturday, April 13, 2013
Yesterday morning, I was in a car accident. Thankfully, both the young male, 22, I was in the accident with and I are both fine, which at the end of the day is what matters most. Now onto the details. I was on the road to Location D when he pulled his pickup truck out from a business parking lot. I... Sign in to see full entry.
Wednesday, April 10, 2013
Bad Attitude
Even though it has been about four years ago, writing this entry was tough because of the things I said and did. Last entry I discussed how I was part of the problem when it came to efficiently handling customer matters. Inefficiency was not my only transgression when it came to customer relations.... Sign in to see full entry.
Tuesday, April 9, 2013
Customer Relations: A Lot to Be Desired
Customer relations at Location A during those last two years left a lot to be desired. It goes without saying that customer matters must be addressed quickly and efficiently. That efficiency was not there at Location A. Here is a case in point. During Fall 2008, the automatic conveyor tunnel did... Sign in to see full entry.
Monday, April 8, 2013
Not as Busy as I Expected
Saturday was not as busy as at Location B as I had expected. Road work from 9 a.m. to 3 p.m. was the reason why. During the five p.m. hour, things tapered off, and I made the decision to leave at six p.m. For those who missed it, the plan was to stay until 7 p.m. so long as there was business. On... Sign in to see full entry.
Saturday, April 6, 2013
While Dad's Away
Here is what has been happening since Dad left for his New York vacation on Thursday. Two of the automatic touch frees at Location B broke before Dad went away. Josh Gabber, Ned and Howard Booth worked about two hours, fixing them and are back to running well. Friday was a busy day with plenty of... Sign in to see full entry.