The Car Wash Life

Saturday, December 1, 2018

Across from C

Royal Farms owns land across the street from Location C. The plan is to build a Royal Farms. That would be great for C. Royal Farms locations attract lot of people. That would put a lot of eyeballs on C, causing many customers to go, "I just go gas and/or whatever convenience store item I got." I... Sign in to see full entry.

Wednesday, November 28, 2018

No Truck Bay

Location B does not have a truck bay while Locations C and D do. Truck bays are an outside self-service wash that can fit tractor-trailers, RVs and buses. Location B is a tiny lot. It cannot fit those monstrous vehicles, so having one there was never an option. C and D do have the space to... Sign in to see full entry.

Tuesday, November 27, 2018

Hoping the Pattern Breaks

Some Monday highlights. Yesterday was a rainy day. The rain ranged from misting to a downpour. Baltimore continues to add to its record rainfall for this year. With all of the rainy conditions of this year, I'm really amazed that we got snow nearly two weeks ago, and it didn't rain for nine days... Sign in to see full entry.

Sunday, November 25, 2018

How to Prevent Irate Phone Calls

We receive a lot of customer phone calls. Some simple things can prevent customers from becoming irate: 1. Be prepared. I can generate wash codes on the spot, but it is more efficient for me to have a list of already programmed codes. That way, a customer will not lose patience with the process.... Sign in to see full entry.

Saturday, November 24, 2018

The Cold Test

We received our first burst of cold weather this autumn. Thursday and Friday's lows were in the mid teens with temperatures never getting into the 30s. The equipment held up well. We passed the test. As for how business was, we had a decent Thanksgiving. Friday was slow, probably because rain is... Sign in to see full entry.

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