Ready, Fire, Aim! - Mihail's Public Blog: Map sites don't always give you the right directions

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Wednesday, November 6, 2002

Map sites don't always give you the right directions

About time there was an article about this problem. I've often gotten weird or outright wrong directions from Yahoo and Mapquest etc. Sites like these were used by some 32.5 million people in September according to Media Metrix in to this Wall Street Journal article (subscription required):

Tom Dorn is no fan of Internet map sites.

Mr. Dorn, owner of the Mar Vista Cottages in Gualala, Calif., says that sites like Yahoo Maps and Mapquest.com have been giving his guests the wrong directions for years. Not only do the sites fail to provide the fastest route to the small town on the Northern California coast, the roads they suggest are downright dangerous, he says.

...Mr. Schafer of Mapquest says that way less than 1% of the service's roughly 20 million users have ever complained to the site about their directions, and that the site isn't aware of any specific complaints about Gualala's directions.

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