Shaycom
I don't know the guy who was banned, what he did or why. And perhaps I'm selfish, but I don't particularly care. I hosted a board for Time Inc New Media for four years that got 1.5 million hits a month, so I understand that in running a popular board, sometimes you have to make decisions that are unpopular.
What I want to know is:
1) Did you give him a warning first?
2) Are you refunding the unused portion of his subscription?
3) How long is a banning for - is this like a 3 day suspension or a permanent bar of admission?
4) What is the process to appeal something like this?
Because these are the things that would apply to me. Please post your answer as a post here in the community. Thank you.
--T99