Community Help: Subscription question

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Sunday, January 18, 2004

Subscription question

This is somewhat similar to a question that has already been asked, but I wanted the answer anyway.

I'm an annual member - I pay the annual fee rather than the monthly fee. My expiration date, if you want to call it that, is January 15. Or, rather, that's what it was. I have no idea whether or not you have been paid for another year; every time I access the Reader Account Summary, it refers to the month ending January 15.

Have you actually been paid? If so, why is my Reader Account Summary still saying something about the month ending January 15?

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