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I believe you handled this extremely well. It is difficult when it is very busy and the weather unpleasant but you did well.
posted by
Kabu
on March 10, 2022 at 2:09 PM
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Good Afternoon
FSI, I'm thinking this could have been the perfect storm. One thing led to another before it was all said and done. I'm glad you didn't tell your Dad because it could have made things worse and you were already busy not to even mention freezing. There will always be people that overreact and I think that's what he did. He was rude for one thing and you did give him a solution for getting change. I wonder if he was like that with everyone. I guess we will never know.
posted by
Goldiec
on March 10, 2022 at 9:20 AM
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Good afternoon
That was a smart business decision on your part. Arguing with customers while in a public setting is never a good idea.
posted by
Sherri_G
on March 10, 2022 at 9:06 AM
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