The Common Sense Guy

Wednesday, September 27, 2006

Leadership Lessons from "Gridiron Gang"

The other day, I saw the movie Gridiron Gang. For those of you who don’t know, Gridiron Gang is the story of Sean Porter, a counselor at Camp Kilpatrick, a Los Angeles detention center for juveniles – many who are violent gang members. In the early 1990s, Mr. Porter started a football program at the... Sign in to see full entry.

Tuesday, September 26, 2006

Using Blogs to Build Customer Relationships

As I mentioned yesterday, strong, lasting, mutually beneficial relationships with outside constituencies is one of the “secrets” in my book 4 Secrets of High Performing Organizations. Customers are any organization’s most important outside constituency. Blogging is a great way to stay in touch with... Sign in to see full entry.

Monday, September 25, 2006

Give Blood, Play Rugby

Strong, lasting, mutually beneficial relationships with outside constituencies is one of the “secrets” in my book 4 Secrets of High Performing Organizations. Customers are any organization’s most important outside constituency. Check out this article that appeared in a recent Wall Street Journal …... Sign in to see full entry.

Thursday, September 21, 2006

Mother Teresa Redux

A few days ago, I posted a quote here that I attributed to Mother Teresa. Bob McAllaster left a comment informing me that Mother Teresa was not the originator of the quote. Kent M. Keith is the original writer. Here are the original words as written by Kent. Check out the link to find the story... Sign in to see full entry.

Serious Sign of Commitment

I was speaking with my friend, Charles Dugan, the other day. Charlie is VP International Trade Finance for a large rapidly growing bank with a great retail banking franchise. One of their mantras is “no stupid bank rules”. This bank is so committed to retail banking, and breaking the rules of... Sign in to see full entry.

Wednesday, September 20, 2006

Common Sense Life Advice From Mother Teresa

When you are on the lookout for common sense, you’ll find it in some strange places. Yesterday, as my plane was landing, I picked up the Sky Mall catalogue. I saw an ad for a plaque with this advice from Mother Teresa. People are often unreasonable and self centered. Forgive them anyway. If you are... Sign in to see full entry.

Tuesday, September 19, 2006

Want to Build Great Relationships? Tell the Truth

Last week was a tough one for two CEOs. Patricia Dunn resigned as the Chairperson of Hewlett Packard. The pretexting scandal – that arose from her spying on her board members and member so the media – got out of hand. Peter Dolan was fired as CEO of Bristol Myers Squibb. Mr. Dolan was running a... Sign in to see full entry.

Monday, September 18, 2006

One Web Day

I just came across a great post at Smart Mobs. It's about One Web Day, "a global celebration of the collaborative, participatory nature of the web". Check it out. Sign in to see full entry.

How to Avoid Burn Out

In today’s always in contact world, it seems as if we’re on call 24/7. I’m writing this post on a plane. I downloaded my e mail prior to boarding so I could work on it on the plane. As soon as we land, like almost everyone else in the cabin, I will turn on my cell phone to see what messages I missed... Sign in to see full entry.

Thursday, September 14, 2006

A Footbal Post on the Importance of Execution

It’s Fall. Football season. My Steelers are beginning the defense of their Super Bowl crown. Since it’s Fall, my recreational reading has shifted to football too. I’ve been reading David Halberstam’s book about Bill Belichick. For those of you who aren’t football fans, Bill Belichick is the coach of... Sign in to see full entry.

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