The Common Sense Guy

By Bud_Bilanich - About Me - E-mail this page - Add to My Favorites - Add to Blog List - See other blogs in Business & Investing

Monday, August 28, 2006

The Excellent 11

Ron Clark is a teacher – a very good teacher. He won the Disney Teacher of the Year award in 2001. A few weeks ago, I saw a movie about his inspiring story on television. After I saw the movie, I went to his website to learn more about him. While I was there, I ordered a couple of his books. One is... Sign in to see full entry.

Friday, August 25, 2006

Mentoring Experienced Employees

If you’re a regular reader of this blog, you know that I am a big proponent of mentoring. Mentoring is not just for young employees. People with lots of experience can also benefit from working with a mentor. However, experienced employees often balk at being mentored. In their book, Generations at... Sign in to see full entry.

Thursday, August 24, 2006

Are You a Good Motivator?

The latest issue of The Motivational Manager has a quiz entitled Test Your Motivational Skills. The are ten items. If you decide to take the quiz, give yourself a 1 if you think you’re poor at doing what the item describes, a 2 if you’re average, and a 3 if you’re good. Or, you can just take these... Sign in to see full entry.

Wednesday, August 23, 2006

Becoming a Whale of a Leader

There was an article in the business section of USA Today on Monday entitled Training Workers the SeaWorld Way. The article was an interview with Julie Scardina, an animal trainer (mostly whales) at SeaWorld. The article was subtitled Bosses Take Note: A Little Praise Can Work Wonders. Ms. Scardina... Sign in to see full entry.

Tuesday, August 22, 2006

Kiss Theory Goodbye

Recently, I read Bob Prosen’s book Kiss Theory Goodbye. This book should be required reading for anyone who runs a business. In Kiss Theory Goodbye, Mr. Prosen presents five essential principles for profitability and success. Superior Leadership Sales Effectiveness Operational Excellence Financial... Sign in to see full entry.

Monday, August 21, 2006

Cusomter Service: The Good, Bad and Ugly

On Friday, I told you the story of Alpha Omega computers and the great service I received when I was in Tennessee recently. And now, as Paul Harvey says – the rest of the story... The used power cord that I got at Alpha Omega computers in TN got me through a couple of days, and is great as a back... Sign in to see full entry.

Friday, August 18, 2006

The Beginning and End of Customer Service

Last week I was in Tennessee. When I returned to my hotel one evening, I realized that my computer’s power cord was shot. It wasn’t giving me any power. My battery was at about 35% of capacity and I had several hours of work I needed to do. It was about 7:15 in the evening. I had a problem. I opened... Sign in to see full entry.

Thursday, August 17, 2006

Around the Corporate Campfire

I came across an interesting book, Around the Corporate Campfire recently. Evelyn Clark is the author. Around the Corporate Campfire is subtitled How Great Leaders Use Stories to Inspire Success. I am, and always have been, a big believer in the power of stories. I like this book because Ms. Clark... Sign in to see full entry.

Wednesday, August 16, 2006

Good Leaders Know How to Manage Across Generations

I read an interesting book yesterday. It’s called Generations Working Together: What Everyone Need to Know and Do! Laura Bernstein is the author. It’s another in the series of Walk the Talk Handbooks. Ms. Bernstein begins with two points: People from different generations are working at the same... Sign in to see full entry.

Tuesday, August 15, 2006

Blogs as PR Tools

Recently, I saw an article Using Blog PR to Promote Your Site by Adam McFarland of iPrioritize. I liked this article. I am happy to do stories about other people’s businesses and books – especially books -- on my blog. Using Blog PR to Promote Your Site -- Adam McFarland The recent trend of using... Sign in to see full entry.

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