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Re: Re: Kabu
He's lovely isn't he!!! and he really enjoys being a help...
posted by
Kabu
on October 13, 2013 at 7:17 PM
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I suspect
that they try to sell you virus protection you don't need
posted by
jollyjeff
on October 13, 2013 at 3:57 PM
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Re: Naut
Hmmmmm. I didn't get 
from you. Now I'm curious.
posted by
TAPS.
on October 12, 2013 at 10:16 PM
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Re: Kabu
You have a computer savvy hubby there. I appreciate his help....always.
posted by
TAPS.
on October 12, 2013 at 10:11 PM
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Re: Wiley
Thank you friend. You are so savvy in all things computer. I did what you said and now the problem has vanished. I am protected and problem free at least for 29 days. That gives me plenty of time to decide what to do next.
posted by
TAPS.
on October 12, 2013 at 10:08 PM
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TAPS
Type in AVG and you will have a no cost protection FREE. Now you can keep it on there or get your Kaspersky back. Happy Thanksgiving
posted by
WileyJohn
on October 12, 2013 at 7:00 PM
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i can't help you except to be like me and sigh and ask for help...then you must behave NOT like me and walk away somewhere that you won't be able to offer advice....I know this annoying habit of mine drives Wiley Nana's
posted by
Kabu
on October 12, 2013 at 2:21 PM
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TAPS
I really can't add more to all the good advice you've been given, except for this: Swallow your pointless pride and get the geeks in your family to help you - they all know already you're not a hacker...Oh, and you've got ...
posted by
Nautikos
on October 12, 2013 at 11:37 AM
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or you could try this...
http://windows.microsoft.com/en-US/windows/products/security-essentials
Free!
My son-in-law knows how things work, and some cool stuff. when I done what you done, this is how it got fixed. If he says it's good, it isn't because he works for them. He owns a Mac.
posted by
Ciel
on October 12, 2013 at 8:33 AM
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Well if you have a disk Taps you should be able to use it with out too much problem. We never uninstall for Kapersky can't you just reinstall . Ask your Sons, go on they will be pleased to sort it out for you.
posted by
C_C_T
on October 12, 2013 at 8:10 AM
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I wish you well in getting your computer situation resolved.
posted by
FormerStudentIntern
on October 12, 2013 at 7:56 AM
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Re: Pat_B
I tried the "restore" and it didn't work because I had uninstalled. I did buy it from Best Buy and shortly after the Best Buy where I bought it closed down. So I'm not sure where to take it.
posted by
TAPS.
on October 12, 2013 at 7:36 AM
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I believe Justi is right on with her advice...
There's a "restore" option on Windows - don't know if it would fix this, but if you talk to one of the Best Buy Geek Squad guys, they could tell you. I'm guessing you bought the software from them...
posted by
Pat_B
on October 12, 2013 at 4:46 AM
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First call your cc and tell them this and ask if they will stop this payment. Then check Norton. It has been the best for us for years now. There are all sorts who tell you are are windows etc., and they tell you your computer is in bad shape and it is not when you get them on and they are only pulling data off your disk. Don't give up your computer because of bullies I have been there so many times, I made some real messes too. i have just sat an cried but you can stop the payment. 
posted by
Justi
on October 11, 2013 at 11:58 PM
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