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Re: Annicita,
Welcome home! I am looking forward to reading of your ongoing adventures!
And, yes, I can see that most often, it is not a new employee's fault that no one has supervised their training.
posted by
Ciel
on March 4, 2013 at 5:45 AM
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it goes with the modern day thought....cheap labor with little training and throw to the wolves....shove it all into a training manual and expect them to learn it with little training and then blame it on them if you dont get the service you want....
posted by
Annicita
on March 2, 2013 at 5:26 AM
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I agree wholeheartedly! If a "trainee" is still ignorant of the product they are selling, then a competent salesperson should be there with them showing them the ropes, and forcing them to listen intently when something is being explained ( it's called passing on information ). Good rant! 
posted by
JimmyA
on February 13, 2013 at 2:01 PM
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Well Waitrose and most large firms here have very polite and helpful assistants, Waitrose have a payment reward !0% bonus I think this year it was equivalent to 7weeks salary, it is quite a large concern here but of course has no shareholders.Makes a difference.
posted by
C_C_T
on February 12, 2013 at 11:06 PM
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Re: Katray,
I think they think about money and not much else.
posted by
Ciel
on February 12, 2013 at 8:50 PM
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I think many business owners entrust their establishments to low paid
management and even lower paid staff, which makes for disinterested workers and high turn over rates. The corporate model entrenching?..
posted by
Katray2
on February 12, 2013 at 8:45 PM
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Re: Naut,
Damn right, I expect service! We should all expect it, and make a fuss when we don't get a better standard of service than untrained employees can deliver. The standards of service, education, and quality generally are on that long downhill slide, and it seems to me, if we don't insist on better, it is our own fault.
Yes, I remember that show, it was a hoot!
posted by
Ciel
on February 12, 2013 at 6:48 PM
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Ciel
Service? You expect service??? Hahahahah...Seriously, though, I try to do business with small Mom and Pop stores whenever possible, because those are the only places where you can still get service these days! Remember that old British sit-com, Are you being served? It was funny and showed service, even if it was mostly insane...
posted by
Nautikos
on February 12, 2013 at 5:46 PM
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