Comments on DO I NEED TO APOLOGIZE?

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Re:
I just felt bad when my son said what he did

posted by Lanetay on October 15, 2010 at 7:30 PM | link to this | reply

I'm inclined to say no, you do not need to apologize...

posted by FormerStudentIntern on October 15, 2010 at 6:34 PM | link to this | reply

Re: Absolutely not
that is for sure

posted by Lanetay on October 15, 2010 at 4:30 PM | link to this | reply

Re: No way;we have been driven to distraction by incompetent companies lately
he just doesnt get it

posted by Lanetay on October 15, 2010 at 4:29 PM | link to this | reply

Absolutely not
My wife tried to change an address with an insurance company yesterday. We moved last December and wrote to them several times but still they hadn't changed it. Hiding behind 'data protection' they claimed they couldn't do it. Wouldn't do it more like, in the same way they wouldn't dream of paying the 'phone bill.

posted by malcolm on October 15, 2010 at 1:15 PM | link to this | reply

No way;we have been driven to distraction by incompetent companies lately
and our patience is well and truly depleted. Tell Son to deal with them for you next time instead of being critical.You have been through way too much lately. It shows that your nerves are stretched to breaking point.and you need help not criticism 

posted by Kabu on October 15, 2010 at 12:41 PM | link to this | reply

Re:
that is one reason I am having a problem because of their err I cant pay with a check, they wont ever admit its their error

posted by Lanetay on October 15, 2010 at 7:46 AM | link to this | reply

I have been with my phone company for ten years, never late and never missed a payment! But, my bank messed up on my debit card and they held off until I got the new one! The next month they used the previous card even though they told me they updated my account! I got a text to call them! They would not try the card again even though they were in err and so I said they could never access my account automatically again and I would pay at their site! They were ready to cut me off even though I was an excellent customer! Now I get text messages reminding me to pay even after it is taken care of; I try to be nice but sometimes they just infuriate me to no end! sam 

posted by sam444 on October 15, 2010 at 7:44 AM | link to this | reply

Re:
well when you have done customer service like I did you have dealt with the worse, but I can be pretty rude

posted by Lanetay on October 14, 2010 at 11:40 PM | link to this | reply

I get really frustrated with having to deal with companies over the phone who hire people that I cannot understand, and also those long waiting periods.  When I get frustrated, I have a tendency to become loud and rude.  Afterwards I am ashamed of myself.  I really hate taking care of things over the phone, but I'm trying to be better.

posted by TAPS. on October 14, 2010 at 11:20 PM | link to this | reply

Re:
I am not sure they get it

posted by Lanetay on October 14, 2010 at 10:49 PM | link to this | reply

I'm sure they would know that you are just ticked off by the whole issue..lustorlove.

posted by shobana on October 14, 2010 at 10:28 PM | link to this | reply

Re: Depends on the issue
I did customer service for 11 years

posted by Lanetay on October 14, 2010 at 9:12 PM | link to this | reply

Re: DO I NEED TO APOLOGIZE?
good

posted by Lanetay on October 14, 2010 at 9:11 PM | link to this | reply

Depends on the issue
I try to remember that the people in customer service do not make they rules but they have to abide by them or lose their job.

posted by Bel_ on October 14, 2010 at 8:59 PM | link to this | reply

DO I NEED TO APOLOGIZE?
I do not think you need to apologize. 

posted by MsJudy on October 14, 2010 at 8:29 PM | link to this | reply