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Re: do it and I am really hoping that things turn around foryou all.
but then again I have to ask permission
posted by
Lanetay
on December 4, 2009 at 9:13 AM
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Re:
but in most cases it is used only for training purposes
posted by
Lanetay
on December 4, 2009 at 9:13 AM
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do it and I am really hoping that things turn around foryou all.
posted by
Kabu
on December 4, 2009 at 8:13 AM
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Every call seems to be taped for quality assurance when I do business by phone, it only makes sense! sam
posted by
sam444
on December 4, 2009 at 8:10 AM
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Re: Do it!
thank you I wish that too
and thanks to Bo
posted by
Lanetay
on December 3, 2009 at 10:44 PM
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Do it!
I think it is a good idea. They are always saying that the call 'may' be recorded ...so turn about is fair play. Good luck, well wishes and may you win the lottery!
Bo says woof!
from us.
posted by
Whacky
on December 3, 2009 at 8:55 PM
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Re: Recording?
the problem is you can never the same person more than once
posted by
Lanetay
on December 3, 2009 at 8:18 PM
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Recording?
this is better than recording, as now you have my written word. It is illegal to record a conversation unless you tell the other party you are doing so. It is just far better to ask for the name of the person you have talked to and then ask to talk to them again if you need to.
Happy 66, my turn is coming in a couple of months, once you let go of taking care of your children and let them start taking care of you a little, then you can have that happy 2nd childhood. As for me i let my children take care of themselves and hope i can care for myself for a few more years (i do not have the energy to take care of them and me) before i enter my 2nd childhood.
posted by
jeansaw
on December 3, 2009 at 7:51 PM
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Re:
I believe you have to tell them you are recording the converstation
posted by
Lanetay
on December 3, 2009 at 6:45 PM
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I've never done that. Is it legal?
posted by
TAPS.
on December 3, 2009 at 6:23 PM
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Re:
I think its a good idea
posted by
Lanetay
on December 3, 2009 at 4:43 PM
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No, I've never done that, and I can't say that I have known anyone to do it either.
posted by
FormerStudentIntern
on December 3, 2009 at 3:51 PM
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Re:
well I did customer service for over 11 years and some of our converstations were recorded but for training purposes only
posted by
Lanetay
on December 3, 2009 at 3:48 PM
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Lustorlove - Over here the customer service representative's conversation with a client will be recorded by the companies concerned so they will have a copy of it..I don't know how it is there but you can check if they do that too. Don't worry it's not dementia sweetie..LOL, You have a lot on your mind. I tend to forget many things these days too!!
posted by
shobana
on December 3, 2009 at 3:16 PM
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Re: Lustor
well I am tired of them saying we dont have any notes about that
posted by
Lanetay
on December 3, 2009 at 1:33 PM
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Lustor
Not a bad idea - at least there won't be any "but you said...." type of conversations if you have it recorded what was agreed upon or discussed.
posted by
Troosha
on December 3, 2009 at 1:25 PM
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Re:
I wish I could be a child and not have all this crap looking at me
posted by
Lanetay
on December 3, 2009 at 11:52 AM
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66 is nothing Lustorlove; I'll be 68 next time. It's our second childhood; enjoy!
posted by
elinjo
on December 3, 2009 at 11:33 AM
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Re: You're going to be 66???
yes I know its hard to beleive
posted by
Lanetay
on December 3, 2009 at 11:09 AM
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You're going to be 66???
*gasp*
LOL joking
posted by
shelly_b
on December 3, 2009 at 11:07 AM
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