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DrJPT,
Sad, isn't it?!
posted by
SpitFire70
on January 14, 2006 at 10:24 AM
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Smartdog,
IMO, I think it's better business to have humans to talk to!
posted by
SpitFire70
on January 14, 2006 at 10:23 AM
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Cass, either that or press "O" and chance it!!
posted by
SpitFire70
on January 14, 2006 at 10:21 AM
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Definitely Been There...
posted by
Dr_JPT
on January 13, 2006 at 5:13 PM
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Fires
Personally, I have no patience for those things. I usually end up screaming the word "agent!" a dozen times untill I finally get a human being on the phone. When I run for president I'll make it illegal for any company to have voice response units. They'll just have to hire people. Good post.
-smartdog
posted by
smartdog_670
on January 13, 2006 at 2:43 PM
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Sometimes if you don't press anything, you get a live operator to talk to! Even if they are in India...
posted by
Ca88andra
on January 13, 2006 at 2:20 PM
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strat,
I hear ya! What is it with no human employees? It was bad enough when we just got put on hold to wait a few hours to talk to someone while listening to "your call is very important..." Bullshit. If it was you'd answer the damn phone! Now it's all this new crap... **sigh**
posted by
SpitFire70
on January 13, 2006 at 12:40 PM
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kori- I saw that one last week!
I'm sure it's happened for real to many people!!
posted by
SpitFire70
on January 13, 2006 at 12:38 PM
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I hate those friggin' things!
My insurance company now has this thing that is a voice prompted recording to pay your bill. It's designed to sound exactly like a real person doing the transaction.
So why the fuck aren't they paying a real person to do the transaction?
And another thing. Is there like, a serious career path and good money to be made being a phone menu redesigner? Will we soon see the Wharton School of Business and Phone Menu technology? Geez! Where does it end?
posted by
strat
on January 13, 2006 at 12:09 PM
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Amen to that Girl!
My husband loves those commercials on T.V. where the guy is listening to the credit card automated menu selections and ends up catching his kitchen on fire cause his steak is burning! LOL
posted by
koriani
on January 13, 2006 at 11:11 AM
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K, Reni, you have a valid point there!
posted by
SpitFire70
on January 12, 2006 at 10:04 PM
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Woo Hoo, Flight!! I totally agree!!
posted by
SpitFire70
on January 12, 2006 at 10:03 PM
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Don't forget the kids running in the background screaming
and yelling. Although I must say that their yelling seems to get me through to the right representative quicker than I can get myself through!
posted by
Renigade
on January 12, 2006 at 6:47 PM
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Been there - done that - it's time for a revolution!
posted by
reasons
on January 12, 2006 at 5:21 PM
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