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Original-I, I think it's really about being WAY too over the top!!
posted by
SpitFire70
on December 14, 2005 at 10:00 PM
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jacenta, how sweet of you to value my opinion! I hope all works out
for you and Cleopatra! Merry Christmas to you and your family, too!
posted by
SpitFire70
on December 14, 2005 at 9:59 PM
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It's all about ego- theirs.
posted by
Original_Influence
on December 14, 2005 at 4:28 AM
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SpitFire70...
Thanks for viewing Cleopatra. I value your opinion and I am glad you said that she feels like a little girl to you. She sure is a timid little thing, although she does want to be in the same room with us as long as there is not much close contact. Once in a while she will let us pet her and yesterday as I was gently walking past her she reached out and snagged my pant leg to play. I gently had to get her to loosen here nails from my clothing. haha We will continue to be patient with her and hopefully she will eventually realize we don't want to harm her.
Merry Christmas to you and I wish for you to have no more lengthy introductions as you make your needed phonecalls, for your early Christmas present. haha Have a great day! 
posted by
jacentaOld
on December 14, 2005 at 4:07 AM
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Avant, NO DOUBT!
Or, at least one who is not in India! I can't understand them!
posted by
SpitFire70
on December 13, 2005 at 5:57 PM
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SpitFire
I have very little tolerance for this sort of thing myself. Just ONCE I'd like to speak to a human being when I need to!
posted by
avant-garde
on December 13, 2005 at 3:33 AM
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Jack, um, whah??
It's late and me is willy sweepy!
posted by
SpitFire70
on December 13, 2005 at 12:33 AM
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the editor has gone out to lunch. You may not see this. thanx......
jj
posted by
Jack_Flash
on December 13, 2005 at 12:30 AM
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Mystic, MY GOD!!! I can't STAND being transferred to India!
I can't understand a friggin' word they say and then I feel like the ass when I have to keep asking for them to repeat themselves.
posted by
SpitFire70
on December 12, 2005 at 10:40 PM
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At least a freaking human answered ...
I hate it when a droid answers, or worse, the call gets transferred to India,
posted by
fwmystic
on December 12, 2005 at 8:55 PM
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Oh, Sir Strat, you crack me up!
And you can be as long winded as you want in my comment section!!
posted by
SpitFire70
on December 12, 2005 at 8:46 PM
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LOL, Blanche!!!
posted by
SpitFire70
on December 12, 2005 at 8:43 PM
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jacenta,
I agree! I feel that if my business is
really that important, they'd answer the damn phone!
posted by
SpitFire70
on December 12, 2005 at 8:40 PM
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Good evening, it's a wonderful day from Strat Land!
this comment may be monitored for quality assurance, and it's a great day even though I have the gout and my dog just barfed on the rug and my wife burned supper and I burned the mortgage money in a poker machine at the local gas n grub. How may i be of service? And should I have written that in a kid's voice or just sung it?
Yes, Young Miss, when you come back from mowing the lawn, you will discover that I, too, DESPISE those messages. The only thing worse is when they call you to tell you how wonderful they are. Arrrghh!
I know; there should be a flame thrower icon for long winded comments....
posted by
strat
on December 12, 2005 at 7:28 PM
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I'm sorry, I just got back from answering a telemarketer call....
posted by
Blanche.
on December 12, 2005 at 6:32 PM
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SpitFire70...
I find it irritating when a company says they value serving you and they have you hold on 20 minutes with their music playing between saying all their representatives are busy.
posted by
jacentaOld
on December 12, 2005 at 6:31 PM
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Blanche, obviously you're NOT stupid!!
I hate those things, too!!
posted by
SpitFire70
on December 12, 2005 at 6:15 PM
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Passion, you're a woman after my own heart!
I know. Ya know what else I can't stand on people's personal answering machines? KIDS. Little kids. You can hear the mom or dad in the back round queing (sp?) them to say stuff. SHUT UP!!!!!
posted by
SpitFire70
on December 12, 2005 at 6:14 PM
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Spitfire,
I'm not on such a short timeframe right now that I get worked up about the phone, but I get your point. When I'm in the zone, the "gotta get 'er done yesterday" zone, I want it fast and short (I do mean phone messages, yuck yuck).
My personal pet peeve re: company procedures is selling "gift cards" at the counter, eg, the ripoff pay $25 for a 10% discount over one year. I did the math. I'd have to spend $250 just to make back the equivalent of the sales tax. Do ya think I'm stoop-id? (never mind, I don't want them to answer that, I know what they think).
posted by
Blanche.
on December 12, 2005 at 6:13 PM
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Taps, no doubt! Why force yourself to sit through another
hour long greeting!
posted by
SpitFire70
on December 12, 2005 at 6:12 PM
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Bud, thank you and I'm glad that little girl is not there anymore.
posted by
SpitFire70
on December 12, 2005 at 6:11 PM
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JJ,
K. Hurry though!
posted by
SpitFire70
on December 12, 2005 at 6:07 PM
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Someone got up on the wrong side of the bed??? LOL!
Since we're ranting, I have one. Personal answering machines. I hate the ones that go on and on about how you've reached Cindy and Joe Blow and all the little Blows and how they hope you're having just as terrific a day as they're having and end it with somethng like, "A little smile goes a long way" or "Jesus loves you just the way you are".
I don't have anything at all against Jesus but I didn't call your number to hear about your pets, your religion, your hobbies, etc. Some even play their favorite music (crappily recorded with plenty of static-if I want to listen to music, I own a decent stereo).
This is SOOOOO Wrong. For God's sake, just put a simple message on your answering machine and be done with it!!!!!!!!!!!
posted by
Passionflower
on December 12, 2005 at 9:11 AM
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Yes, yes, yes, Spitfire. Some of them just the long name of the company rattled off is too much. Even when I can't understand what they say, I never ask for a repeat. LOL
posted by
TAPS.
on December 12, 2005 at 7:27 AM
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Spitfire is a good name for you, I like your posts..................
And if you read "How to Win Friends and Influence People" you'll see Dale Carnegie saying the same thing as you did in your post. People are interested in what concerns them not what is happening at the company today. The other thing is about my post, of course I called the cops and they did come and the store was even closed for a couple of weeks. I've never seen that little girl on the corner since.
posted by
Bud-Oracle
on December 12, 2005 at 7:21 AM
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Spiff,
Is it Monday?
What was I thinking? OK. I'll get it together. Sorry.
jj
posted by
Jack_Flash
on December 12, 2005 at 3:49 AM
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JJ, yup. You may have heard that saying in your head
cause you're listening to my thoughts again! Now, get on your damn bike and pick me up already! We have an appointment at Mark's place tomorrow. Did you forget??
posted by
SpitFire70
on December 12, 2005 at 2:11 AM
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Spiffie,
Didn't I just read
''the proof is in the pudding'' somewhere recently? Is there some kind of echobrater built into this place? Maybe it's me. That saying may just be bouncing around in my head. I can't be sure. I better go to bed right away. You have me confused now.
jj
posted by
Jack_Flash
on December 12, 2005 at 2:07 AM
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MayB,
I agree. The "proof is in the pudding" and if they deliver good service, they can say what they want. I'm kewl with that!
posted by
SpitFire70
on December 12, 2005 at 1:38 AM
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I don't care what they say but I do care what they do
posted by
Azur
on December 12, 2005 at 1:06 AM
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JJ,
Thanks. I'll consider that advice. Oh, and you're always
the man of the hour in my book, as you know.
posted by
SpitFire70
on December 12, 2005 at 12:58 AM
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Spiffie,
When they get done with all of that give them exactly the same kind of blurb for your opening line. Or just say something like, ''Well hey, no shit!'' I think I like the last idea best. It doesn't require a lot of preparation. A blurb would be good, but who wants to spend a bunch of time prepping that crap?
I was here!! ...... Jack Flash...man of the hour
posted by
Jack_Flash
on December 12, 2005 at 12:03 AM
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Ann, "cheerful" is one thing that is definitely a plus.
A long-assed greeting is just plain annoying in my book!
posted by
SpitFire70
on December 11, 2005 at 11:48 PM
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blackcat, back in the mid 80's, I worked for a company that
secretly taped the customers' "authorizations" via phone. If they later called back to say they never authorized service from us, we had it on tape but...here's the kicker...we couldn't TELL them we had them on tape cause we didn't get their permission to be taped! We only used that as our own personal assurance. A few years later, the "your call may be taped" stuff came out. Weird.
posted by
SpitFire70
on December 11, 2005 at 11:47 PM
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Flight, sorry, I wasn't finished and my dumb ass pressed
the enter button. I was gonna say I know...and I just don't understand that concept! I mean, hurry up, damnit!!
posted by
SpitFire70
on December 11, 2005 at 11:42 PM
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kingmi, great idea except that would take even LONGER!
posted by
SpitFire70
on December 11, 2005 at 11:40 PM
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HolyG, no doubt!
Crazy, isn't it?
posted by
SpitFire70
on December 11, 2005 at 11:39 PM
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Funny post. Listeners might pay more attention when there's some cheerful greeting.
(A)
posted by
A-and-B
on December 11, 2005 at 8:20 PM
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LOL.. my favorite part is always "this call may be recorded for quality
assurance." The next time I'm really unhappy with my service, I'm going to ask for the call to be played back to those quality assurance people. LOL
posted by
-blackcat
on December 11, 2005 at 7:51 PM
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Terrific post, Spitfire! Why can't they answer with three or less words!!!
posted by
reasons
on December 11, 2005 at 7:30 PM
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Spiff, they should record a great greeting song and let the entire staff do
a solo! You are too funny! Hahahaha.
posted by
kingmi
on December 11, 2005 at 7:27 PM
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Oh I love the "it's a great day.." opening. Sheesh. I used to work with a lawfirm whose receptionist always answered the phone with their full name, after a good morning or good afternoon. It was quite a mouthful: Good afternoon - Juge, Napolitano, Leyva, Guilbeau and Ruli. How can I help you?" I always wanted to hang up about halfway through Napolitano.
posted by
Holy_Grail
on December 11, 2005 at 7:15 PM
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