Comments on Dear Blogit staff,

Go to Community HelpAdd a commentGo to Dear Blogit staff,

You know, I give up!

Not the fight of course, but just trying to get something resembling a "human" response from you people.

posted by David1Spirit on May 4, 2005 at 12:56 PM | link to this | reply

Blogit staff

We regret you’re not happy with Blogit Customer Service.

This is not an apology for poor service a number of us have been dealing with.  Saying you're sorry that I'm not happy is not addressing the issue at hand, it's a cop-out devised to get me to shut up.  If you really regret that I feel that way, apologize for your poor service and assure me that something will be done about it.

posted by roofpig on May 4, 2005 at 12:48 PM | link to this | reply

Response

Although your number is highly inflated we consider all feedback whether it is from one member or one thousand members.

We also try to do the right thing whether or not it is popular. We have addressed many of the questions related to Blogit Policy Violations here.

Thank you.

Brian
Blogit Team
www.blogit.com

posted by BlogitStaff-Brian on May 4, 2005 at 12:34 PM | link to this | reply

Based on feedback???

About 100 people gave you "feedback" in various forms on the banishment issue, didn't they?

So some "rapid" improvement should be expected right?

posted by David1Spirit on May 4, 2005 at 10:56 AM | link to this | reply

Response

We regret you’re not happy with Blogit Customer Service. We try hard to answer members’ concerns and communicate as best we can.

As with all aspects of Blogit, we continue to improve our service based on feedback.

Thank you.

Brian
Blogit Team
www.blogit.com

posted by BlogitStaff-Brian on May 4, 2005 at 10:49 AM | link to this | reply