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I haven't heard back from the main office yet, Pearl...
But the local branch bent over backward to keep my business. I'll post the final results here.

posted by arGee on January 16, 2007 at 4:44 PM | link to this | reply

Hi, arGee,
I can't wait to hear how this turns out.  I had a similar incident with a local branch of my "hometown" bank, last year.  The manager was quite rude and not helpful at all, and by no means should he have been in a position of customer service.  Of course, my deposit was significantly less, but the feeling is still the same.  They made me feel horrible.  I later got a brief apology email from the bank, from what I assumed what the main office.  Shame on me, I didn't close the account, because I had my mortgage there at the time.  Now I just keep it open with a few dollars in it, only because I've banked with them for the past 11 years.  Good luck getting satisfaction.

posted by BlackPearl1 on January 15, 2007 at 2:25 PM | link to this | reply

Thanks, Tony...
Everyone I tell the story to is incredulous. One person commented, maybe 80 grand is just pocket change in Hollywood. Go figure!

posted by arGee on January 6, 2007 at 8:32 PM | link to this | reply

Well done for not giving in to this terrible treatment!
Good luck in sorting it out.

posted by Antonionioni on January 6, 2007 at 4:01 PM | link to this | reply

The world is so big, Mysteria...
That people often believe the are insulated by anonymity, and can do whatever they wish. My intent here is to demonstrate to at least one individual that actions have consequences.

posted by arGee on January 6, 2007 at 7:17 AM | link to this | reply

We will discover, Warrior...
In the next several days exactly how THIS bank will handle such a situation!

posted by arGee on January 6, 2007 at 7:13 AM | link to this | reply

Stay tuned, Afzal...
For an ending that may be even more captivating!

posted by arGee on January 6, 2007 at 7:12 AM | link to this | reply

arGee Sorry you had to deal with such a monsterous headache.
I am sure the letter you wrote has been very cathartic... The craziness of the world never seems to let up!  I hope you get satisfaction in this matter.  Frustrating!

posted by mysteria on January 6, 2007 at 3:37 AM | link to this | reply

You would think that banks would try harder to keep good business

posted by SuccessWarrior on January 5, 2007 at 11:36 PM | link to this | reply

Very captivating reading material .

posted by afzal50 on January 5, 2007 at 10:43 PM | link to this | reply