Who's talking? Who's listening?
THE TWO Cs Many books have been written about communication and much about conversation. The dictionary defines the former as "a sending, giving, exchanging (of information, ideas, etc.) while conversation is merely "talk, especially informal and friendly." We communicate in so many ways - through telephone, e-mail, fax, written material of all kinds. And we do it in more subtle ways through eye contact, body movements, hand gentures and the like. These are all part of "an exchange" of... Sign in to see full entry.