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Nice will always out weigh mean for me, too! My daughter is in the service industry and she would rather do things similar to you than get into a confrontational exchange because no one wins in that scenario! I thought he was a moron for patronizing you when you asked him to repeat the order but I liked how you handled him! sam 
posted by
sam444
on February 1, 2012 at 10:26 AM
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You have a way with people. It's great to read of someone like that.
posted by
FormerStudentIntern
on February 1, 2012 at 9:26 AM
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Ha! Awesome!
The old Kill em with Kindness trick with a quick right jab, so to speak -- you are poetry in motion, Bel! Good work and great reading you again!
posted by
strat
on February 1, 2012 at 7:08 AM
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or maybe you're just damn good at what you do... :)
posted by
Pat_B
on February 1, 2012 at 3:33 AM
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Maybe the scent of the coffee just sets off the good vibes.
The right attitude makes any job less work and more fun.
posted by
Pat_B
on February 1, 2012 at 3:33 AM
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You are absolutely right. As a teacher, the students as your customer would get placed in my classroom as though I was the only teacher to handle those with behavior problems. I did as you and did well. I enjoyed my job!
Some students would ask "why do you smile all the time and never raise your voice?" I knew they understood without me straining my vocal cords. On the other hand one day, I took a book, slammed it on the desk, told the students they seemed to know more that the writers of the book and me. Since they were in 7th grade, explain yourself? I had no further problems with that group!!
posted by
Dr_JPT
on February 1, 2012 at 12:53 AM
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Bel
You're so right - it makes such a difference when people are friendly towards one another! I always like to kid around a bit with people who serve me, and usually get excellent service as a result...
posted by
Nautikos
on January 31, 2012 at 9:09 PM
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