Troubleshooting Text Editing

Having trouble editing text in your comments or blog entries? First, check the following:

  • Is your browser set to allow scripting via JavaScript? For example, to reset your security settings in Internet Explorer, click the Tools menu and choose Internet Options, then click the Security tab and click the "Default Level" button.
  • Is your browser set to check for new versions of pages? For example, in Internet Explorer, click the Tools menu and choose Internet Options, then click the General tab and click "Settings". Ensure that the "Automatically" button is highlighted.
  • Are browser "cookies" enabled? For example, to reset your cookie options in Internet Explorer, go to Tools and choose Internet Options, then click the Privacy tab. Click "Default".

If you're still having issues, you can try hiding the editing toolbar to see if that helps. Here's how:

  • Click the "My account" link at the top-right corner of any Blogit page
  • Click "View or change preferences" in the General section
  • Uncheck the "Show toolbar when editing text" box
  • Click the "Save changes" button

Web browsers on which the editing toolbar may be used

  • Internet Explorer 5.5+
  • Firefox 0.8+
  • Safari 1.3+
  • Netscape 7.1+ (7.0+ on Windows)
  • Mozilla 1.3+
  • Opera 9.0+

Known issues

Firefox, Mozilla, and Netscape
  • If you click the Cut, Copy, or Paste buttons, you are prompted to use the appropriate keyboard shortcut (Ctrl-X, Ctrl-C, or Ctrl-V) instead.
  • When you click the Paste from Word or Paste Plain Text buttons, a dialog box will be displayed. Paste the content into the dialog box using the Ctrl-V keyboard shortcut and then click OK.
Safari
  • The Hyperlink, Indent and Bulleted List buttons do not work.
  • Inserting an emoticon or picture, or changing the paragraph style of text, may cause one character to be deleted.
  • The context menu, which is displayed when right-clicking, is positioned at a distance from the cursor instead of next to it.

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Still have questions? Go back to the help department or email us.

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