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ladychardonnay, thanks!
posted by
kingmi
on
November 14, 2006
at
5:38 PM
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when i was confronted by an unhappy guest
i would always say "how can I make you happy?" that way the ball is in their court. listening to people every day is really hard - especially when they are drinking and repeating stories you have heard twelve zillion times
posted by
ladychardonnay
on
November 14, 2006
at
6:01 AM
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