Go to Quit Yer Bitchin
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- Go to The Customer is Always right
There is no such thing as customer service these days
Many people are only looking for the end of the week paycheck.
Topic for tomorrow: "Would you check"
posted by
StrickGold
on August 24, 2004 at 6:35 AM
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Whammie - I didn't write that post - but I read it! You got me on your mind
donchya! It is a good post and customer service is poorly lacking these days.
posted by
Hollee
on August 24, 2004 at 6:28 AM
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Hollee, Where did those days go, of customer service....
When I had a contract with Sprint, they gave me a refurbished phone with a one year warranty. I did not work but for 6 months, so they replaced it with another refurbished phone. When the second one did not work, they told me that the warranty applied only to the first phone and not the second phone.
I only had 2-4 weeks left on my contract thank God.
"You gave me a phone that did not work, and replaced it with another phone that did not work. So, if I cancel my contract I have to pay a penalty, but if I keep the contract I have to pay for a service that I cannot use?"
Ultimately, I said to the Store Manager, "There are a lot of other companies out there!" To which the MANAGER responded, "Yeah, well, there are a lot of other customers, too!!!" Nothing like feeling like a valued customer, huh, Hollee?!!!!
Luv,
Whammie 
Godspeed with your move!
posted by
WHAMENATOR
on August 24, 2004 at 6:23 AM
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