Monday, August 14, 2006
Working With A Leader
I worked for a couple of years with a gentleman in the chemical industry in Mexico. I was around 30 at the time, he was about 10 years older. I was his German tutor, and, as in many of my classes, I ended up learning far more from my student than he did from me. Fernando S., let us call him that,...
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Sunday, August 13, 2006
The Art of Listening, Part 4
Empathy means that I forget all that and put myself in the position of that other person, slip (in a figurative sense, obviously) into his shoes. And that’s mighty difficult. But it’s the only way I can really understand (or at least come very close to understanding) of what´s going on inside that...
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Saturday, August 12, 2006
The Art of Listening, Part 3
What happens usually when I see that somebody is emotionally charged? Let’s say a colleague of mine is in danger of being laid off by the company? I, being basically a person of good will, want to help him and invite him to talk about it. The moment he starts talking I search my own memory files to...
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The Art of Listening, Part 2
We all carry our burden, some with more, some with less grace. We all, without exception, have our problems. I might be suffering from my overweight, my apparent inability to control my food intake. Now, even though that’s a condition shared by millions around the globe, it still is my own, personal...
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Friday, August 11, 2006
The Art of Listening, Part 1
Life is difficult. Now, most people know that, at least those who have managed to grow up and turn into responsible adults. But on the other hand there seem to be a lot of tools and techniques for those who, in spite of that fundamental truth, have not given up to try and ease the burden on...
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