The Common Sense Guy

Tomorrow is the big day! Log on to www.CareerSuperStar.com, my new blog. Career Super Star is a blog devoted to helping you become the star you are meant to be. I’ll send a free copy of my new tips booklet, 101 Common Sense Tips for Building a Great Career, to the first 25 people who visit the blog... Sign in to see full entry.

I'm getting ready to do a talk on employee recognition. As usual, whenever, I am in the presentation development mode, I find that I am very tuned in to the subject. The other day, I was having lunch at Chipotle, my favorite Mexican fast food restaurants. I’m a reader by nature. Put something with... Sign in to see full entry.

A few weeks ago, I did a post entitled When Life Give You Lemons…Make Hot Sauce. The post was about the Tabasco Company, and its founder Edmund McIlhenny. Mr. McIhenny invented Tabasco sauce as a way to spice up his family’s meals after his farm was all but destroyed by the Civil War. The people at... Sign in to see full entry.

Yesterday, I wrote about personal impact. Today, I’d like to share my 15 Common Sense Tips for Building Powerful Personal Impact… 15 Common Sense Tips for Building Powerful Personal Impact Become known as a person of character and high integrity. Be true yourself. Your reputation is all you’ve got.... Sign in to see full entry.

One week from today, Tuesday August 1, I will be launching my new blog www.CareerSuperStar.com. I am partnering with the folks at Know More Media on this one. As the name implies, Career Super Star will focus on providing advice to help you become the star you are meant to be – in life and in your... Sign in to see full entry.

Floyd Landis won the Tour de France yesterday. He was Lance Armstrong’s teammate for many of Lance’s seven Tour de France victories. I’m writing about it here, because Floyd Landis’ victory illustrates the power of self confidence. Bike racing, at its highest level, is a combination of individual... Sign in to see full entry.

An article in this month’s The Motivational Manager, entitled Earn your Staff’s Loyalty in Eight Easy Steps caught my eye. I’m posting it here as I think it is good leadership advice in general and important for anyone interested in creating an engaged workforce… Earn Your Staff’s Loyalty in Eight... Sign in to see full entry.

I’ve been writing about customer service recently, so a Wall Street Journal article, Client Satisfaction Tool Takes Root. The article appeared in the July 10 issue on page B3. Briefly, the article discusses a tool in use at General Electric to measure customer satisfaction. The tool is a brief... Sign in to see full entry.

A few days ago, I posted about David Mercer and Mercer and Sons shirts. I made the point that David is successful in a niche business because of his personal service. If you need further proof of his commitment to service, read the e mail David sent me after he read my blog post… Dear Bud- You... Sign in to see full entry.

This is another post on great customer service. Recently, we needed some body work done on our 12 year old BMW. As usual, I was traveling, so Cathy, my wife volunteered to take care of it. She called the dealer who services the car. They didn’t have a body shop, but referred her to two different... Sign in to see full entry.